1. q: are u a manufacturer or a trade company
a: we are a trading company who have been in this line since 1997,
and sometimes we produce in factory too.
2. q: what is moq?
moq is negotiable, since we are good at combined container,
if for 20ft container, it's around 2-3 tons, and for 40ft
containers around 3 tons.
b: the moq is also base on packing, if in small packing, sometimes
we also can do 0.5 tno or 1 ton, it's negotiable, pls rest assure
3. q: what is your payment term?
for first cooperation, it's better to do tt, after we trust
more each other, it's also possible to do dp, lc, it is no
4. q: how can i get the samples?
a: sample is free after offer confirmed, but the flight cost should
be negotiated, since frozen foods need to be delivery with dry ice,
the cost is expensive, and the freigh cost can be return if order
5. q: what is your sample lead time?
around 5 ~ 7 days after offer confirmed.
6 q: what is your standard packaging ?
a: bulk packing is 1x10kgs/ctn,
b: retail packing such as 10x1kg/ctn, 5x2kgs/ctn,
4x2.5kgs/ctn, 20x397g/ctn, all can be base on customers
6. q: how can i do if i receive the bad quality
pls get me back about the quality after your test, if it's our
responsbility, we'll take it for sure.
my company culture is quality+credit+price+service, it's always our
honour to keep the good credit.
7. what is your delivery time?
it base on the packing,
if it's bulk packing, it will be quicker, around 15-20 days after
order confirmed or deposit received,
if in retail bag, since plate-making and prin bags will take 15-20
working days, the delivery time will be a little longer, such as